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Warranty Information
Regular maintenance is key to preserving the longevity and performance of your fencing. Exposure to UV light, pollution, salt deposits, and chemicals can degrade coatings over time. A monthly clean with a soft brush, warm water, and mild detergent, followed by a rinse, can maintain the finish of your powder-coated, Colorbond, and stainless steel components, fulfilling warranty conditions and ensuring long-lasting quality.
Manufactured Products
Our comprehensive product testing enables us to offer a 10 year structural warranty throughout Australia.
This warranty covers the structural integrity of your complete fence, gate, screen or balustrade and is your guarantee that our products will remain standing for years to come.
Oxworks Warranty Excerpt (excerpt from the Terms & Conditions)
Colorbond® Steel
This warranty covers the material used to manufacture your Colorbond® Steel Fence for up to 10 years from date of installation. It applies when used in fencing applications located more than 1 kilometre from marine or industrial environments.
You must apply for the Colorbond® Steel Fence warranty online. The process is simple and fast and in most cases documents are ready for printing within a few minutes.
Visit www.bluescopesteel.com.au/warranties to register.
Metaplex 10 Year Global Warranty
Applies to Interpon D1000, our class leading product for residential projects. This warranty is only valid for projects equivalent to Volume 2 (pertains primarily to Class 1 & 10 buildings) of the BCA 2011. Constructions up to 3 levels and greater than 100m from any salt water or surf line.
Powder Coating
Oxworks is an accredited applicator of Interpon Powder Coatings, the world’s leader in powder coating technologies. As an accredited applicator, we are able to offer a 10 year colour and film integrity warranty on powder coated aluminium products.
D&D Technologies
All D&D Technologies’ (“D&D”) proprietary* products are warranted to be free of defects in materials and workmanship to the original purchaser for as long as they own the product.
If a structural defect appears, the original purchaser may return the item, freight prepaid, together with proof of purchase to D&D or its approved international agents.
D&D or its agent will, at their discretion, repair or replace the defective item or part without charge to the purchaser.
THIS WARRANTY SHALL NOT APPLY WHEN the product has been tampered with, when repairs or attempted repairs have been made by unauthorized persons, where the item has been subjected to misuse, abuse, accident or damage in transit, or where the installer has not followed the instructions set out during installation, operations or Maintenance Requirements.
Polaris Soft Close Hinges
To make a warranty claim on a Polaris product, please fill out the form on the Polaris Hinge website and upload your photos: https://www.polarishinge.com.au/warranty-claim/
PVC Warranty
Our PVC fencing products come with a 30-year warranty against defects in materials and workmanship, ensuring long-lasting performance. This includes protection against peeling, rotting, yellowing, fading, blistering, and termite damage.